Professional Experience

2015-present

Sales, Marketing and Customer Service Manager

Limbwalker Tree Service, Louisville, KY

• Manage 7-person sales/customer service team
• Develop and maintain quarterly and annual departmental budgets
• Assess sales team strengths and weaknesses and develop sales territories accordingly
• Design and execution of all marketing campaigns as well as developing and maintaining marketing budget and working with related vendors
• Address and resolve customer conflicts and assure quality customer experience in all aspects of company service
• Manage customer database and industry-related software

2004-present

Independent Glass Artist

Louisville, KY‒ Glassblower/sculptor

• Manage and produce commissioned glassworks for corporate and individual clients
• Work with other glass companies and artists to produce large scale architectural installations
• Design graphic displays (as contract labor) for larger glass producers including architectural glass companies

1997-present

Freelance Art Director/Designer

Louisville, KY‒ Louisville, KY

• Design and layout for numerous clients
• Manage design projects from original concept to final campaign
• Photo direction
• Illustration

1995-1996

Art Director

Plaschke Design Group, Louisville, KY

• Design and layout

• Worked with clients to develop design/marketing strategies

1992-1995

Art Director

Power Creative, Louisville, KY

• Design and layout

Education

1989-1992

Bachelor of Arts Degree in Graphic Design

University of Louisville, Louisville, KY